At, we strive to provide a seamless and enjoyable shopping experience for our valued customers. We understand that circumstances may arise where you need to cancel an order, and we have formulated a clear and transparent order cancellation policy to facilitate such instances. Please take a moment to familiarize yourself with our policy outlined below:

Cancellation Period:

Customers can request order cancellations within 24 hours of placing the order. After this period, the order enters the processing phase, and cancellation may not be guaranteed.

How to Request Cancellation:

To initiate the cancellation process, customers must contact our Customer Support team as soon as possible through one of the following methods:
Phone: +8801733808686

Eligibility for Cancellation:

Only orders that have not entered the processing or shipping phase are eligible for cancellation. Once the order has been dispatched, it cannot be canceled.

Delivery Time

Inside Dhaka delivery within 24 hours.
Outside Dhaka delivery within 3 to 5 days.